QueenWin Casino Bonus Terms and Conditions

General Bonus Information

QueenWin bonuses are exclusively for verified account holders. Each offer is restricted to a single claim per person, household, IP address, device, and payment method. Violation of these conditions results in forfeiture of winnings and potential exclusion from future promotions. Certain geographical restrictions apply.

Activation Process

Bonuses typically activate automatically upon making a qualifying deposit. Specific promotions may require opt-in or entering a promotional code during the deposit process. Stacking multiple bonuses is prohibited unless explicitly permitted in the promotional terms.

You must have the bonus feature enabled in your account settings or cashier to receive promotional offers. Disabled bonus settings prevent you from receiving any offers until reactivated.

Wagering Obligations

All bonuses carry wagering requirements specifying the number of times the bonus amount must be played through before withdrawal. Failure to complete these requirements within the designated timeframe results in forfeiture of both bonus and associated winnings.

During active bonus play, your real money balance depletes first, then bonus funds. Bonus funds are restricted to games specified in the individual promotion terms.

Stake Restrictions

Maximum bet with active bonus funds is £5 or currency equivalent. This limit covers all betting actions including post-round doubling and bonus feature purchases. Persistent violation leads to bonus cancellation and forfeiture of winnings.

Expiration Periods

Bonuses and their wagering requirements must be completed within the specified timeframe, usually seven days from activation. Any unused bonus or incomplete wagering beyond this period becomes void.

Withdrawal Limitations

No-deposit bonuses and free spins carry a £100 withdrawal cap. Withdrawal requests require full account verification and satisfaction of minimum deposit criteria.

Wagering Contribution Rates

Game types contribute differently to wagering completion:

• Slots: 100% (unless otherwise specified)
• Table games (blackjack, roulette, etc.): 5%
• Video poker: 2%
• Live casino: 2%

Game Exclusions

Certain games are completely excluded from bonus play. Attempting to use bonus funds on these games triggers bonus forfeiture. Consult individual promotion terms for the complete exclusion list.

Anti-Abuse Policy

QueenWin maintains strict policies against bonus exploitation. Prohibited activities include: operating multiple accounts, making low-risk wagers solely to satisfy wagering requirements, and exploiting technical vulnerabilities. Suspected accounts undergo investigation, with the casino retaining rights to confiscate bonuses and winnings.

Duplicate accounts are ineligible for bonus activation until resolution through customer support channels.

Irregular Betting Strategies

Bonus exploitation through irregular play is forbidden. This encompasses: postponing game rounds, advancing through game stages using bonus funds, then completing these stages with real money post-bonus forfeiture. Such practices result in bonus and winnings nullification.

Game Fairness Standards

All gaming outcomes derive from Random Number Generators (RNGs) that undergo regular testing and certification by independent auditing bodies.

Responsible Gaming Framework

Bonuses exist to enhance entertainment value, not promote excessive gambling. Players should establish personal boundaries and exercise restraint when claiming and utilising promotional offers.

Account Exclusion

Players concerned about problematic gambling behaviour can access self-exclusion through account settings or customer support. Self-excluded accounts cannot access the platform, receive bonuses, or participate in promotions.

Financial Controls

Daily, weekly, or monthly deposit limits are available to regulate spending. These limits encompass all deposits, including bonus-qualifying deposits. Limit adjustments may require a waiting period.

Session Management

Time-out periods range from 24 hours to six weeks for temporary breaks. Reality check notifications can track playing duration.

Professional Assistance

Players experiencing gambling difficulties should contact professional organisations like GamCare or GambleAware.

Bonus Management

Players can cancel bonuses prior to completing wagering requirements. Cancellation removes both the bonus amount and any accrued winnings during bonus play. Contact support for cancellation assistance.

Permanent Deactivation

Permanent bonus deactivation is available through account settings or support channels. Once deactivated, no further bonuses credit to the account.

Currency Modifications

Account currency changes are permitted only after completing the initial welcome bonus stage.

Early Withdrawal

Deposits can be withdrawn before satisfying wagering requirements, though this action forfeits the bonus and related winnings. No-deposit bonus payouts require a minimum deposit from the intended withdrawal method.

Auto-Cancellation

Bonuses automatically cancel when the active balance falls to £0.10 or below. This applies exclusively to bonus-linked balances (deposit plus bonus or standalone bonus for no-deposit offers) and doesn’t affect other funding sources.

Verification Requirements

Bonus winnings undergo verification procedures. Players must submit identification documents upon request to validate age, address, and payment methods. Non-compliance may suspend bonuses and winnings.

Account Accuracy

Players bear responsibility for maintaining accurate, current account information. Discrepancies can lead to suspension of bonuses and winnings pending correction.

Terms Modifications

QueenWin reserves the right to modify or cancel bonus offers and terms without prior notice. Material changes will be communicated to players. Continued bonus usage following notification indicates acceptance of revised terms.

Offer Termination

Bonus offers may be withdrawn or terminated at management discretion. Players receive notification of termination. Active bonuses remain valid under the terms in effect at activation.

New Player Welcome Package

No Deposit Offer: 50 Free Spins

Qualification criteria:

• New registrations with confirmed email addresses
• Single claim per person, household, IP address, and payment method
• Active accounts only (excluded or blocked accounts ineligible)
• Multiple account operation violates terms and triggers suspension

Claiming procedure:

• Complete profile information
• Confirm email via registration link to receive 50 free spins
• Check spam folders if email is delayed, or reach out to support

Wagering obligations:

• 40x wagering on free spin winnings. Example: £10 winnings require £400 total wagers

Stake limits:

• Maximum £5 per spin or equivalent

Payout cap:

• £100 maximum withdrawal from free spin winnings

First Deposit Offer: 250 Free Spins

Qualification criteria:

• New QueenWin registrations making initial deposits
• Single claim per person, household, IP address, and payment method
• Active accounts exclusively

Claiming procedure:

• Minimum £20 deposit (no promotional code required)
• Verify bonus activation in profile or deposit popup
• Free spins credit automatically

Wagering obligations:

• 40x wagering within seven days. Example: £10 winnings require £400 total wagers

Stake limits:

• Maximum £5 per spin

Payout cap:

• £500 maximum withdrawal from free spin winnings

Second Deposit Offer: 100% Match

Qualification criteria:

• New QueenWin registrations making second deposits
• Single claim per person, household, IP address, and payment method
• Active accounts exclusively

Claiming procedure:

• Minimum £20 deposit (no promotional code required)
• 100% match credits automatically
• Verify bonus activation in profile or deposit popup

Wagering obligations:

• 40x bonus wagering within seven days. Example: £20 bonus requires £800 total wagers
• Wagering applies to bonus amount only, excluding deposit

Stake limits:

• Maximum £5 stake

Payout cap:

• £1,000 maximum withdrawal after requirements satisfied

Special Code Offer: 200 Free Spins

Qualification criteria:

• Players with at least one completed QueenWin deposit
• Single claim per person, household, IP address, and payment method
• Active accounts exclusively

Claiming procedure:

• Enter code NEW200 in promotional field during deposit
• Minimum £20 deposit
• Free spins credit automatically
• Verify bonus activation in profile

Wagering obligations:

• 40x wagering within seven days. Example: £10 winnings require £400 total wagers

Stake limits:

• Maximum £5 per spin

Payout cap:

• £500 maximum withdrawal from free spin winnings

Recurring Weekly Promotions

Wednesday Free Spins (Maximum 150 Spins)

Qualification criteria:

• Active players making Wednesday qualifying deposits
• Weekly single claim per person, household, IP address, and payment method
• Active accounts exclusively

Claiming procedure:

• Minimum £20 deposit (automatic credit, no code necessary)
• Spin quantity scales with deposit:
  • £20 deposit: 25 free spins
  • £50 deposit: 50 free spins
  • £100 deposit: 75 free spins

Wagering obligations:

• 40x wagering on free spin winnings, seven-day completion deadline

Payout cap:

• £1,000 maximum withdrawal from free spin winnings

Saturday Deposit Bonuses

Qualification criteria:

• Active players making Saturday deposits
• Single claim per person, household, IP address, and payment method
• Active accounts exclusively

Claiming procedure:

• Minimum £20 deposit (automatic application)
• Bonus percentage and wagering scale with deposit:
  • £20 deposit: 15% bonus, 10x wagering
  • £50 deposit: 25% bonus, 10x wagering
  • £150 deposit: 30% bonus, 10x wagering

Sunday Deposit Bonuses

Qualification criteria:

• Active players making Sunday deposits
• Multiple account operation prohibited

Claiming procedure:

• Minimum £20 deposit (automatic application)
• Bonus percentage scales with deposit:
  • £20 deposit: 25% bonus, 30x wagering
  • £50 deposit: 35% bonus, 30x wagering
  • £150 deposit: 50% bonus, 30x wagering

Wagering obligations:

• 30x wagering on Sunday bonus winnings

Payout cap:

• £3,000 maximum withdrawal from Sunday bonus winnings

Monday Cashback Programme

Qualification criteria:

• Active players with deposit and play activity during cashback period (Monday through Sunday)
• Single claim per person, household, IP address, and payment method
• Active accounts exclusively

Claiming procedure:

• Monday automatic credit to Bonuses section
• Activate to transfer cashback to bonus balance
• Cashback capped at total weekly deposit amount

Calculation methodology:

• Net losses = Total deposits – Current balance – Total withdrawals – Pending withdrawals
• Bonus spin wagers excluded
• Bonus spin earnings included
• 10% return on net losses as cashback

Sample calculation:

• Deposits: £1,000
• Balance: £200
• Withdrawals: £500
• Pending: £100
• Net losses = £1,000 – £200 – £500 – £100 = £200
• Cashback (10%) = £200 × 10% = £20

Wagering obligations:

• Loyalty level determines wagering:
  • Levels 3-6: 3x wagering
  • Levels 7-9: 1x wagering
  • Level 10+: wagering-free

Cashback limits by tier:

• Levels 3-4: £500 maximum
• Levels 5-6: £1,000 maximum
• Levels 7-9: £3,000 maximum
• Levels 10-12: £5,000 maximum
• Levels 13-15: £10,000 maximum

Expiration:

• 72-hour activation and wagering deadline, else forfeiture

Cancellation:

• Profile cancellation available anytime, removes cashback and winnings

Zero-Deposit Rewards

Friday Activity Bonus

Qualification criteria:

• Loyalty programme Level 3 or higher
• Monday through Thursday deposit activity required
• Single claim per person, household, IP address, and payment method

Claiming procedure:

• Automatic credit based on cumulative weekly deposit activity

30 Free Spins tier:

• Apply code ACTIVE1 in Bonuses section or during deposit
• Weekly deposit total: £31-£399

50 Free Spins tier:

• Apply code ACTIVE2 in Bonuses section or during deposit
• Weekly deposit total: £400-£699

£25 Cash Bonus tier:

• Apply code ACTIVE3 in Bonuses section or during deposit
• Weekly deposit total: £700 or higher

Wagering obligations:

• 30x wagering on free spin winnings and cash bonuses. Example: £10 winnings require £300 total wagers

Expiration:

• Seven-day usage and wagering deadline, else expiration

Cancellation:

• Profile cancellation available anytime, removes bonus and winnings

Auto-cancellation:

• Automatic cancellation when balance reaches £0.10 or below

Loyalty Tier Rewards

Qualification criteria:

• Automatic enrolment upon initial deposit
• Level advancement through loyalty point accumulation from betting activity
• Valid registration details required

Claiming procedure:

• Verify bonus feature activation in profile or cashier
• Automatic reward credit upon reaching new tiers

Reward structure by tier:

• Tier 1: 10 free spins (£0.20 per spin)
• Tier 2: 15 free spins (£0.20 per spin)
• Tier 3: £15 bonus
• Tier 4: 25 free spins (£0.40 per spin)
• Tier 5: £35 bonus
• Tier 6: 50 free spins (£0.80 per spin)
• Tier 7: £250 bonus
• Tier 8: £500 bonus
• Tier 9: £700 bonus
• Tier 10: £1,500 bonus
• Tier 11: £3,000 bonus
• Tier 12: £5,500 bonus
• Tier 13: £8,500 cash reward
• Tier 14: £30,000 cash reward
• Tier 15: £100,000 cash reward

Wagering obligations:

• Tiers 1-3: 40x wagering on free spin winnings and bonuses
• Tiers 4-6: 30x wagering
• Tiers 7-9: 20x wagering
• Tiers 10-12: 15x wagering
• Tiers 13-15: wagering-free

Stake limits:

• Maximum £5 stake during bonus fund play

Payout cap:

• £3,000 maximum withdrawal from free spin or bonus winnings (tier-dependent)

Game limitations:

• Free spins restricted to specified slot games indicated upon credit

Wagering contribution rates:

• Slots: 100%
• Table games: 5%
• Video poker: 2%
• Live casino: 2%

Forbidden games:

• Bonus ineligible for certain restricted games (complete list available on website)

Expiration:

• 48-hour usage and wagering deadline, else expiration

Cancellation:

• Profile cancellation available anytime, removes bonus and winnings

Auto-cancellation:

• Automatic cancellation when balance reaches £0.10 or below